The Collaborative Planning Process

Land use planning creates the conditions for diverse green infrastructure solutions by designing green networks that define street widths and other space reservations, among other things. To secure the broadest functional properties of green infrastructure and the broader production of ecosystem services in a city structure full of technical systems requires the competences and cooperation of various sectors and stakeholders.

Collaborative planning helps to increase support for green infrastructure planning by making the co-benefits visible [35]. This helps to increase the legitimacy of green infrastructure among various stakeholders [23], which contributes to the success of projects as measured by better managed and more resilient urban spaces. If implemented well, collaborative planning can be a process of co-creation and social innovation, and can result in improved societal well-being. For green infrastructure planning to work as a social innovation process, collaboration must be integrated into each phase.

Four phases of collaborative planning

Planning processes that make social innovation a goal require collaborative planning (co-planning) that involves several stakeholders, from researchers to practitioners and citizens, in a cooperative and iterative fashion. This supports the active participation of stakeholders throughout the various stages [36]. Co-planning is broken down into four phases below: co-assessment, planning and exploration; co-design and experimentation; co-implementation and maintenance; and co-monitoring and co-evaluation. The last two phases are often neglected or totally forgotten, but are crucial parts of the co-planning process. These phases involve not just technical but also social, financial, organisational and environmental aspects. Among the main challenges of collaborative processes are that the involvement of too many stakeholders can make them long and tedious, and make it difficult to track the critical changes that might lead to the failure of green infrastructure implementation. The key is to find the right balance depending on the issue and context, and to use the right tools to achieve this balance. 

In the different phases of co-planning, stakeholders and their needs must be mapped, analysed and assessed. A wide range of stakeholders should be actively engaged early on in the green infrastructure planning process. Managing the trade-offs between the different benefits of green infrastructure and the priorities of interested parties requires working through conflicts and communicating in an effective and transparent fashion. This section has collected some in-person, online and digital methods and tools that can support meaningful engagement by the various stakeholder groups.

1) Co-assessment, planning and exploration

The co-assessment, planning and exploration phase is the first phase or the pre-planning process. It sets up the urban planning process. This phase assesses the challenges, the local context and the various potential solutions at the conceptual level. The suitability of solutions is assessed in relation to the context, analysing the situation from the problem, risk and opportunity perspectives. This phase is also an opportunity to gather information and understand the experiences, motivations and requirements of the different actors involved. Work with stakeholders results in decisions on which option(s) to explore further [37].

Example method

Collaboration for increased local value and longevity 

The co-assessment and planning phase introduces new ideas as entry points to urban planning in a city, and maps key stakeholders and relevant ways to engage with them to finalise option(s). The key sub-components of this phase are set out below.

Problem identification. The co-creation process for this phase is triggered by identification of current or potential future problem(s) by stakeholders such as researchers, local communities and government agencies. Issues such as ‘what is the question’ and ‘what are we trying to resolve’ are addressed in this substage.

Example method

Stakeholder Engagement for Tramway Alliance

Background research. Before starting the project, it is necessary to perform a baseline analysis of cooperation with stakeholders. This can be done using numerous methods from resident surveys to coordinated resident neighbourhood walks, interviews, participatory risk assessments or analyses of specific themes, such as biodiversity. This collects existing knowledge on the site, provides a common understanding of risk and development potential and brings in external expertise [39]. Further preliminary research on the nature, scale and extent of the problem along with the social, environmental and economic costs related to it should also be undertaken at this time.

An example question from the resident survey which was conducted with Maptionnaire as a part of the B.Green project in Helsinki and Tallinn to map resident use in a particular area. Credit: B.Green project.

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Example method

Baseline Analysis

Example method

Biodiversity monitoring

Defining the problem and objectives. The problem and objectives need to be detailed and prioritised according to their potential impacts – both positive and negative. What is feasible, and the accessible types of green infrastructure solution related to the problem and objectives are explored in this substage [37, 39].

Stakeholder mapping and analysis. The groups that could have an influence on or be affected by either the problem you are trying to resolve or any potential solutions need to be engaged with in the planning process. Stakeholder mapping is an iterative process that begins during the initial planning phases in order to identify these groups. There is a need to go beyond existing networks to engage with experts from other disciplines. Stakeholder groups should represent all the main sections of society. Examples include authorities from government agencies, political representatives, civil society, the commercial sector, academia, the media, and international and expert organisations (see Figure 21). Vulnerability assessments can be used to identify those vulnerable to climate risks. For a holistic and resilient intervention, the stakeholders affected by the measures should also be included, even if they reside outside the municipal borders, for example downstream of water-related interventions, as impacts might take place downstream [38].

Method

Stakeholder Analysis

Example method

Stakeholder Mapping across the Pollinator Highway

Preliminary planning. Having developed a comprehensive understanding of the problem and set out some potential solutions, there is a need to explain and communicate these to different stakeholders. This brief communication should include the purpose, the audience that is being served, success metrics, and an initial roadmap that includes the constraints, a timeline and a budget [37].

Example method

Utilising informal processes for gaining buy-in

Stakeholder engagement 

Traditionally, stakeholder engagement begins too late. This phase is the ideal time to begin stakeholder engagement, starting with stakeholder mapping and coordination, but is considered challenging in terms of participation. One participant noted that ‘it is considered too early to share ideas and concepts and then all of a sudden it is too late to give feedback’ (Participant, B.Green workshop 13.01.2021).


More examples

Co-creating alottment gardens with stakeholders

Resident survey

Participatory green area planning with a diverse citizen group

Collaboration for creativity

Stakeholder Engagement with Her City toolbox

Digital participation in Tallinn: Avalinn

Digital participation in Helsinki: Kerro Kantasi

Kerrokantasi is an online engagement tool used by the City of Helsinki for urban planning. Credit: City of Helsinki

2) Co-design and co-experiment

The second phase of co-creation planning goes deeper into the roots of the problem to develop ideas and potential solutions in a way that leaves room for multiple iterations [8]. Co-design and experimentation in green infrastructure is data-driven and based on the principles of stakeholder participation. A data-driven approach that includes climate resilience data, green network interaction data, health impact assessments, citizens’ preferences and use-of-space analysis helps to determine which design options meet the needs of which stakeholders and how. Participatory methods can be used to support the co-design, as well as experimentation. At this stage, continual feedback from the co-experiment stage can be used to create an optimal solution [37].

Example method

Collaboration for shared decision making

More examples

Placemaking with temporary (green) infrastructure

Green Area Factor tool for districts

Collaborating for increased innovation

Students of Pioneer Erasmus Mundus Master Program were looking for new ideas for the Tallinn’s latest green infrastructure initiative – the Pollinator Highway. Credit: Taltech – Tallinn University of Technology

The co-design and co-experiment stage allows stakeholders to identify solutions and new opportunities together, in order to test these out later on in the process. Solutions need to be designed with benefits and people in mind. The major sub-components of this phase are set out below.


Identification of potential design options. First, potential design options are identified based on the potential for the land use to serve multiple functions and provide multiple benefits and co-benefits. To understand the benefits, the value of the green infrastructure must be captured and quantified. Conceptual frameworks that capture business opportunities such as ecosystem services can be used for this purpose.

Designing with people. Designing with people involves engaging with local communities in addition to local government to embed solutions in local city planning strategies. Participatory planning processes that involve bottom-up approaches can be enhanced by a clear and transparent communication process of the actions planned. This helps to foster community initiative and incorporate green infrastructure into government policies, which later plays an important role in the maintenance and operation of the project [38].


More examples

Citizen Engagement through Resident panel

Co-creating allotment gardens with stakeholders

Resident survey

Participatory green area planning with a diverse citizen group

Collaboration for creativity

Stakeholder Engagement with Her City toolbox

Digital participation in Helsinki: Kerro Kantasi

Digital participation in Tallinn: Avalinn

Avalinn is an online engagement tool used by the City of Tallinn for urban planning. Credit: City of Tallinn.

Identification of benefits and risks for different stakeholders. Identification of the benefits and risks for the stakeholders helps to design a better solution. Responsibility and a sense of ownership should be equally distributed among several stakeholders, including citizens, based on the risks and benefits of the projects. Financing aspects should also be kept in mind at this stage. 

Example method

Risk Analysis or Assessment of Potential Solutions

Finalising and testing a prototype. After the above steps, prototypes of the solutions can be finalised and testing of the design strategies carried out [37, 38].

Pollinator Highway video with sketches which show how the area might look. Credit: Tallinn Strategic Management Department, Spatial Design Competence Centre

Deciding on the desirable solution. Finally, a decision can be made on whether a desirable strategy is the best one or needs to be improved or rejected. These steps are carried out several times, involving constant feedback through stakeholder participation and consultation to reach the most desirable solution(s) [37].

Example solution

The Aurora-block in southern Kalasatama

Example tool

Online catalogue of greenery plants

Example tool

Digital app to assess emotional reactions to green infrastructure

Example tool

Resident survey 

More examples

Co-creating alottment gardens with stakeholders

Engaging with diverse residents

Collaboration as a tool for capacity building

Placemaking with temporary (green) infrastructure

Co-designing through citizen response mapping

Serious games for learning about different perspectives

Players engaged in the Globescape, a serious game, in Helsinki. Credit: Johann Schuur

3) Co-implementation and maintenance

After identifying the best solution, the next phase is co-implementation and maintenance, which includes not just technical but also social, financial, organisational and environmental aspects [37]. This requires an understanding of regulatory processes and the approval of different actor groups and organisations [38]. The co-implementation stage entails management of the planned solution and the overall budgeting associated with it. At this stage, stakeholder expertise is needed on procurement processes, permits and maintenance, as well as coordinating with and obtaining feedback from the stakeholders involved in both implementation and maintenance [37]. Since this phase involves different stakeholders, collaborations can easily be overlooked during planning.

Example tool

Urban meadow instructions for stakeholders

Several actors are involved in the continuous iterative process of implementation and maintenance. This should be planned at the pre-planning stage even though it takes place much later. The three main types of actors involved are core governance, technical staff and quality control. Each has different roles and responsibilities. The co-implementation stage involves activities that range from detailed planning and design of solutions, to construction processes, commissioning and risk management of those solutions, alongside delivery of the project within budget and on time according to certain quality specifications. This is followed by a gathering of the stakeholders, including members of the public, to justify and explain the solution and share information about how it can be maintained. This enhances trust and lays the groundwork for future implementation. To ensure its future maintenance, the owner(s) of the implemented project need to be established. These should include the end-users of the project as they will be the ones who will be directly affected. The challenge will be to convince them to participate in the co-ownership process and consequently its maintenance [37].

Maintenance ensures value creation

In property construction, the maintenance of green solutions should be planned as early as possible. Solutions such as integrated watering systems for green roofs should be implemented as the building is constructed, and watering plans should be prepared during the design phase. The design of maintenance solutions is similar in terms of importance and difficulty to the design of heating, plumbing and the electricity supply. The Greenest of the Green block in Jätkäsaari is an example of an extensively designed green infrastructure solution where the green walls are maintained by watering technologies integrated into the building. Bringing in a heating, plumbing and electricity engineer may prove surprisingly inexpensive and save time if solutions can be found early on. The future maintenance workers should also be involved in the design of green solutions and use made of their expertise when making design choices.

The transfer of responsibility from planning to implementation and then to maintenance has been identified as a recurring challenge. Cooperation still requires significant changes in the approaches of many professionals. In business models, the lifecycle perspective is implemented in such a way that the solution implementer will also be responsible for maintenance. In new kinds of green infrastructure solutions, this gives developers and clients a key role in promoting change. In Denmark, for example, companies building and maintaining green infrastructure solutions are already granted quality certifications that verify their expertise even in more complex solutions. In Finland, the companies implementing and maintaining these solutions may also specialise further in the future.

New dynamic green infrastructure solutions may require professional maintenance services. Credit: Forum Virium Helsinki.

4) Co-monitoring and evaluation

Co-monitoring and co-evaluation play a significant role in assessing the effectiveness of green infrastructure solutions in terms of achieving the desired co-benefits. Factors in what worked and what didn’t are scrutinised. The monitoring phase actively seeks explanations for the issues and tries to find solutions to the shortcomings identified. Green infrastructure solutions often resolve wicked problems that involve multiple stakeholders, making it necessary to evaluate the process to identify which solution(s) are best aligned with which objectives [37]. In the co-design phase, a comprehensive monitoring plan should be created to identify aims and objectives, and the roles and responsibilities of the stakeholders involved [38].This phase is crucial to understanding how successful the green infrastructure and co-creation processes were through feedback from practitioners and end-users [37, 38]. 

Campaign image advertising a citizen science species monitoring marathon event. Credit: University of Tartu Natural History Museum and Botanical Garden

Monitoring of effectiveness against co-developed aims and targets should already be envisioned [38] at the co-planning stage. Monitoring can be carried out collaboratively using co-created indicators as metrics are most effective when link to the objectives and values of the project and its stakeholders [40]. As urban green infrastructure relates to both the natural and built environment, as well as to people, indicators should reflect the various components, along with issues, such as cost, etc [2]. Indicators should also reflect both short- and long-term successes of the project. For these monitoring activities to be carried out, data or information will be needed on climatic conditions, the situation before and after implementation of the green infrastructure, the potential impact of the green infrastructure solution and the range of social, economic and environmental co-benefits, among other things. Following integration of the results into the decision-making processes of the different stakeholders, these measuring systems become an influential policy tool [38]. Participatory monitoring such as citizen science should also be considered and included in the co-design stage, as it helps to gather the new types of information needed on climate adaptation and resilience, and on other co-benefits.

Example method

Biodiversity and pollinator monitoring 

Example tools

Co production indicators or stakeholder monitoring tools

Finance as a part of collaborative planning

Finance should be considered in all four phases of co-planning. Budget constraints, as highlighted above, are a frequent barrier to the implementation of green infrastructure. Long-term financial plans have to be put in place for the entire implementation period and for later maintenance. Furthermore, owing to the novelty of green infrastructure, funding must be allocated to the monitoring and evaluation stages of the project [29, 30]. In anticipation of financial risks and cuts, technical specifications (e.g. the number of the trees, green roofs and surface coverings) can be designed in a flexible way that can be adapted [26]. Moreover, citizens and local communities can be involved in the maintenance and monitoring stages, although citizen-led initiatives might need technical guidance and support. Maintenance costs can also be passed on to a third party where the owner values the intervention and is willing to accept long-term stewardship [26]. In different phases of co-planning, stakeholders and their needs must be mapped, analysed and assessed. A wide range of stakeholders should be actively engaged in the green infrastructure planning process early on. The diversity of goals needs to be mapped to increase stakeholder interest and in turn increase the size of the pie. This all then needs to be communicated in an effective and transparent fashion.

Example Solution

Space reservations and street structures facilitate green infrastructure

Example Method

Mapping the Benefits of green infrastructure